churn-prevention
churn-prevention is an Account health & churn prevention skill for AI agents, published by freekmurze in the dotfiles repository on GitHub. Skillspace rates churn-prevention C (71/100) and it passed the safety scan; a judge model has also reviewed it.
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' or 'involuntary churn.' This skill covers voluntary churn (cancel flows, save offers, exit surveys) and involuntary churn (dunning, payment recovery). For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.
- Grade
- C
- Quality
- 71 / 100
- Safety
- Passed
- GitHub stars
- 1,004
Placed #3 of 4 when judged against its near-duplicates in Account health & churn prevention.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 94 / 100
- Maturity
- Structured: ships references or scripts
- Security scan
- No issues found
- License
- Not declared. Check the repository before reusing it.
Judge review
Placed #3 of 4 when judged against its near-duplicates in Account health & churn prevention.
- Trigger
85 85 - Instructions
80 80 - Specificity
82 82 - Safety
88 88 - Disclosure
55 55 - Maintenance
65 65
Trades the colloquial trigger phrases ('customers are leaving,' 'churn rate is too high') for an explicit hand-off to a separate win-back skill, but checks only one context-file path with no fallback for older setups.
Not checked yet
- Category is a classifier prediction; no model has read this skill yet
- No blind task eval yet
- Scope (portable / vendor / repo-internal) not assessed; only the top of each category is read for scope
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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