csat-nps-analysis
csat-nps-analysis is a Customer feedback analysis skill for AI agents, published by mohitagw15856 in the pm-claude-skills repository on GitHub. Skillspace rates csat-nps-analysis C (74/100) and it passed the safety scan; the rating is based on static analysis only.
Analyse CSAT / NPS / CES survey results and turn the score into actions. Use when asked to analyse NPS, CSAT, or CES data, compute an NPS score, interpret survey verbatims, or build a voice-of-customer readout. Produces a readout — the computed score, the trend & benchmark, themed analysis of the comments (what drives promoters vs. detractors), and prioritised actions. Includes a stdlib NPS/CSAT calculator.
- Grade
- C
- Quality
- 74 / 100
- Safety
- Passed
- GitHub stars
- 1,187
Unproven: rated by static analysis only, not yet compared head-to-head.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 100 / 100
- Maturity
- Structured: ships references or scripts
- Security scan
- No issues found
- License
- MIT
- Adoption
- Adopted by 0 other repositories, in 1 collections
- Scope
- Portable: works in any project. Generic NPS/CSAT survey analysis method
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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