customer-success
customer-success is an Account health & churn prevention skill for AI agents, published by omer-metin in the skills-for-antigravity repository on GitHub. Skillspace rates customer-success C (74/100) and it passed the safety scan; the rating is based on static analysis only.
Acquisition is expensive. Retention is profitable. Customer success is the discipline of ensuring customers achieve their desired outcomes with your product - which leads to retention, expansion, and advocacy. This skill covers onboarding that activates, health scoring that predicts, retention plays that save, and expansion strategies that grow accounts. Use when "keywords, file_patterns, contexts, " mentioned.
- Grade
- C
- Quality
- 74 / 100
- Safety
- Passed
- GitHub stars
- 108
Unproven: rated by static analysis only, not yet compared head-to-head.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 100 / 100
- Maturity
- Structured: ships references or scripts
- Security scan
- No issues found
- License
- Apache-2.0
- Adoption
- Adopted by 0 other repositories, in 2 collections
- Scope
- Portable: works in any project. General customer success discipline: onboarding, health scoring, retention
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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