engagement-inbox-manager
engagement-inbox-manager is a Community management skill for AI agents, published by aaron-he-zhu in the aaron-marketing-skills repository on GitHub. Skillspace rates engagement-inbox-manager B (84/100) and it passed the safety scan; a judge model has also reviewed it.
Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and an escalation path"; produces a ranked triage queue with register detection (sincere / ironic / performative / parasocial, sentiment-inversion table included — "this is so bad" under a comedy register is praise), a commenter taxonomy (troll monitor-only / rager / misguided / unhappy-customer / advocate) with a response-tier ladder and per-channel SLAs, an escalation matrix ending at the crisis path, a moderation ladder plus house rules for owned spaces, and a UGC curation-and-rights mode whose dated permission entries route to the channel registry — every reply is a ranked DRAFT a human posts; nothing is ever auto-sent. Not for launch-window feedback triage — use launch-feedback-synthesizer. 评论私信提及分诊/语域识别/回复草稿/UGC授权
- Grade
- B
- Quality
- 84 / 100
- Safety
- Passed
- GitHub stars
- 2,393
Placed #1 of 6 in the judged category final for Community management.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 94 / 100
- Maturity
- Packaged: licensed, with a version or references
- Security scan
- No issues found
- License
- Apache-2.0
- Adoption
- Adopted by 0 other repositories, in 1 collections
- Scope
- Portable: works in any project. General social inbox triage discipline for any brand
Judge review
Placed #1 of 6 in the judged category final for Community management.
- Trigger
91 91 - Instructions
88 88 - Specificity
90 90 - Safety
93 93 - Disclosure
82 82 - Maintenance
83 83
Detailed register/commenter taxonomy plus a hard never-auto-sends scope guard and an explicit China-platform ban-risk callout make this the most rigorous triage-and-draft workflow in the group.
Not checked yet
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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