sales-customer-feedback
sales-customer-feedback is a Customer feedback analysis skill for AI agents, published by sales-skills in the sales repository on GitHub. Skillspace rates sales-customer-feedback B (83/100) and it passed the safety scan; the rating is based on static analysis only.
Customer feedback, NPS, CSAT, CES, Voice of Customer strategy across platforms — survey design, response rate optimization, closed-loop feedback, text analytics, benchmarking, program governance. Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).
- Grade
- B
- Quality
- 83 / 100
- Safety
- Passed
- GitHub stars
- 79
Unproven: rated by static analysis only, not yet compared head-to-head.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 100 / 100
- Maturity
- Packaged: licensed, with a version or references
- Security scan
- Low-risk patterns
- License
- Not declared. Check the repository before reusing it.
- Adoption
- Adopted by 0 other repositories, in 1 collections
- Scope
- Portable: works in any project. General VoC and NPS program strategy guidance
What the scanner flagged
- mentions secrets in text
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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