brace-metrics
brace-metrics is a Support operations & quality skill for AI agents, published by tonone-ai in the tonone repository on GitHub. Skillspace rates brace-metrics B (81/100) and it passed the safety scan; the rating is based on static analysis only.
Design support metrics dashboard -- CSAT, FRT, TTR, ticket deflection rate, volume trends, and agent efficiency. Use when asked to "what metrics should support track", "build our support dashboard", "measure support quality", or "audit our support performance".
- Grade
- B
- Quality
- 81 / 100
- Safety
- Passed
- GitHub stars
- 58
Unproven: rated by static analysis only, not yet compared head-to-head.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 100 / 100
- Maturity
- Packaged: licensed, with a version or references
- Security scan
- No issues found
- License
- MIT
- Adoption
- Adopted by 0 other repositories, in 1 collections
- Scope
- Portable: works in any project. Generic support metrics (CSAT, FRT, TTR) dashboard guidance
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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