customer-email-assist
customer-email-assist is a Ticket handling & responses skill for AI agents, published by Prompthon-IO in the agent-systems-handbook repository on GitHub. Skillspace rates customer-email-assist D (61/100) and it passed the safety scan; the rating is based on static analysis only.
Review Gmail customer-support threads with a minimal-token, connector-first workflow. Use when Codex needs to read Gmail through the Codex Gmail connector, import cleaned messages into a local SQLite issue queue, apply deterministic cleanup and classification first, reserve model usage for JSON-only message understanding and draft-field generation, and support dashboard review, customer approval, and queued reply handling for a local single-operator support workflow.
- Grade
- D
- Quality
- 61 / 100
- Safety
- Passed
- GitHub stars
- 324
Unproven: rated by static analysis only, not yet compared head-to-head.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 95 / 100
- Maturity
- Basic: a single SKILL.md
- Security scan
- Low-risk patterns
- License
- Not declared. Check the repository before reusing it.
- Adoption
- Adopted by 0 other repositories, in 0 collections
What the scanner flagged
- mentions secrets in text
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Scope (portable / vendor / repo-internal) not assessed; only the top of each category is read for scope
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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