downgrade-analysis
downgrade-analysis is a Renewals, expansion & QBRs skill for AI agents, published by t0ddc3by in the claude-for-customer-success repository on GitHub. Skillspace rates downgrade-analysis C (79/100) and it passed the safety scan; a judge model has also reviewed it.
Analyzes customer contract downgrade requests (contraction only) and produces a value chain failure map, counter-proposal inputs, and recommended response strategy for CSM/AM negotiation. Scoped to contraction scenarios — full cancellation redirected to renewals:churn-rca.
- Grade
- C
- Quality
- 79 / 100
- Safety
- Passed
- GitHub stars
- 57
Placed #3 of 6 in the judged category final for Renewals, expansion & QBRs.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 97 / 100
- Maturity
- Structured: ships references or scripts
- Security scan
- No issues found
- License
- Not declared. Check the repository before reusing it.
- Adoption
- Adopted by 0 other repositories, in 0 collections
- Scope
- Portable: works in any project. General CSM downgrade/contraction analysis playbook for any vendor.
Judge review
Placed #3 of 6 in the judged category final for Renewals, expansion & QBRs.
- Trigger
90 90 - Instructions
88 88 - Specificity
92 92 - Safety
88 88 - Disclosure
55 55 - Maintenance
78 78
Exact scope-redirect phrasing and ID/field schemas are excellent, though the use/don't-use content repeats almost verbatim twice.
Not checked yet
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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