escalation
escalation is a Ticket handling & responses skill for AI agents, published by cloudflare in the agents repository on GitHub. Skillspace rates escalation D (68/100) and it passed the safety scan; the rating is based on static analysis only.
Decide when and how to escalate a customer conversation to a human agent. Use when a request is high-risk, the customer is frustrated, or the issue is outside what you can resolve.
- Grade
- D
- Quality
- 68 / 100
- Safety
- Passed
- GitHub stars
- 5,274
Unproven: rated by static analysis only, not yet compared head-to-head.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 100 / 100
- Maturity
- Basic: a single SKILL.md
- Security scan
- No issues found
- License
- MIT
- Adoption
- Adopted by 0 other repositories, in 0 collections
- Scope
- Portable: works in any project. Generic customer-support escalation guidance, no product specifics.
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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