freshdesk
freshdesk is a Ticket handling & responses skill for AI agents, published by civitai in the civitai repository on GitHub. Skillspace rates freshdesk D (62/100) and it passed the safety scan; the rating is based on static analysis only.
Interact with Freshdesk support platform - search/view/update tickets, reply to customers, add notes, look up contacts, and manage Knowledge Base articles. Use when you need to manage support tickets, look up customer information, or work with KB content.
- Grade
- D
- Quality
- 62 / 100
- Safety
- Passed
- GitHub stars
- 7,185
Unproven: rated by static analysis only, not yet compared head-to-head.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 96 / 100
- Maturity
- Basic: a single SKILL.md
- Security scan
- Low-risk patterns
- License
- Apache-2.0
- Adoption
- Adopted by 0 other repositories, in 0 collections
- Scope
- Vendor-specific: built around one product. Freshdesk v2 REST API; any Freshdesk customer could use
What the scanner flagged
- mentions secrets in text
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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