persona-customer-support
persona-customer-support is a Ticket handling & responses skill for AI agents, published by googleworkspace in the cli repository on GitHub. Skillspace rates persona-customer-support D (65/100) and it passed the safety scan; a judge model has also reviewed it.
Manage customer support — track tickets, respond, escalate issues.
- Grade
- D
- Quality
- 65 / 100
- Safety
- Passed
- GitHub stars
- 30,979
Placed #6 of 6 in the judged category final for Ticket handling & responses.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 94 / 100
- Maturity
- Basic: a single SKILL.md
- Security scan
- No issues found
- License
- Not declared. Check the repository before reusing it.
Judge review
Placed #6 of 6 in the judged category final for Ticket handling & responses.
- Trigger
55 55 - Instructions
45 45 - Specificity
50 50 - Safety
60 60 - Disclosure
62 62 - Maintenance
45 45
A thin command list with no branching logic, escalation criteria, or guardrails behind its generic description.
Not checked yet
- Category is a classifier prediction; no model has read this skill yet
- No blind task eval yet
- Scope (portable / vendor / repo-internal) not assessed; only the top of each category is read for scope
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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