chief-customer-officer
chief-customer-officer is a Support operations & quality skill for AI agents, published by cbrock84 in the headcount repository on GitHub. Skillspace rates chief-customer-officer D (68/100) and it passed the safety scan; a judge model has also reviewed it.
Owns the customer's experience after the sale — support, success, escalation, and the feedback loop back into product. Use this for a decision spanning support and product, when service quality and cost are in tension, when deciding what to staff or automate, when a customer relationship is at risk above the account-manager level, or when nobody owns a recurring customer problem.
- Grade
- D
- Quality
- 68 / 100
- Safety
- Passed
- GitHub stars
- 1,192
Placed #5 of 6 in the judged category final for Support operations & quality.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 100 / 100
- Maturity
- Basic: a single SKILL.md
- Security scan
- No issues found
- License
- Not declared. Check the repository before reusing it.
- Adoption
- Adopted by 0 other repositories, in 0 collections
- Scope
- Portable: works in any project. General chief-customer-officer advisory framework, not company-specific.
Judge review
Placed #5 of 6 in the judged category final for Support operations & quality.
- Trigger
76 76 - Instructions
62 62 - Specificity
72 72 - Safety
98 98 - Disclosure
84 84 - Maintenance
64 64
Sharp executive-perspective framing with a concrete six-part return contract, but most of the body is judgment rather than procedure.
Not checked yet
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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