customer-support-customer-service
customer-support-customer-service is a Support operations & quality skill for AI agents, published by chendongqi in the OPB-Skills repository on GitHub. Skillspace rates customer-support-customer-service D (57/100) and it passed the safety scan; the rating is based on static analysis only.
客服助手 - 专业的客户服务与支持体系专家。适用场景： (1) 客服话术设计与优化 (2) FAQ知识库构建与维护 (3) 客户问题分类与处理流程 (4) 投诉处理与升级机制 (5) 客户满意度分析与改进 (6) 客服培训材料编写 (7) 自动回复与机器人话术 触发关键词：客服话术、FAQ、客户投诉、客户满意度、知识库、客服培训、自动回复、工单处理、客户咨询、售后服务
- Grade
- D
- Quality
- 57 / 100
- Safety
- Passed
- GitHub stars
- 101
Unproven: rated by static analysis only, not yet compared head-to-head.
Our two independent classifiers differ on this skill's category, so treat the placement as provisional.
This rating describes the version of the repository we crawled; it may have changed since, so go by its current files.
Our review
- Architecture
- 80 / 100
- Maturity
- Basic: a single SKILL.md
- Security scan
- No issues found
- License
- Not declared. Check the repository before reusing it.
- Adoption
- Adopted by 0 other repositories, in 0 collections
- Scope
- Portable: works in any project. Generic customer-service scripting and FAQ framework, any company.
Not checked yet
- Not judged on the rubric yet (not a contender in its category)
- No blind task eval yet
- Sibling files (scripts, references) not fetched; security scan covers SKILL.md only
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